Help and Support | YBS
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help and support
What can we help you with?
Getting in touch and complaints
If you have any comments or suggestions, please get in touch.
![](/documents/100493/331034/contact%20centre%20colleagues.jpg/72c5a61e-623f-ca4d-f5f2-52693d412ff6?t=1718210109027&download=true)
Need more help?
Lines are open:
9am to 5pm Monday to Friday
9am to 1pm Saturday
9am to 5pm Monday to Friday
9am to 1pm Saturday
Lost or stolen card
Lines are open 24 hours a day, 7 days a week
You can, also, report a lost or stolen card in branch or online.